Frequently Asked Questions

Got a question? Find quick answers below about orders, payment, delivery, returns and more. Tap any question to see the answer.

🛒 Orders & payment

How do I place an order?

Open the product you like and tap Order now to go straight to checkout, or Add to cart to keep shopping. Enter your address, choose how you'd like to pay, and you're done.

Which payment methods do you accept?

You can pay by UPI (Google Pay, PhonePe, Paytm and other UPI apps), debit or credit card (including Mastercard and RuPay), or Cash on Delivery.

Is Cash on Delivery available?

Yes. Choose Cash on Delivery at checkout and pay when your order arrives. A small COD charge applies, and you'll see it at checkout before you place the order. Paying online by UPI gets you a discount, shown on each product page.

Is it safe to pay online?

Yes. Payments go through Shopify's secure, encrypted checkout. We never see or store your card details.

🚚 Shipping & delivery

Do you charge for delivery?

No. Delivery is free on every order.

How long will my order take to arrive?

Most orders are delivered within a week. Delivery to remote areas can take a few days longer.

How can I track my order?

When your order ships, we'll send you an update with the tracking details. If you need help, email us your order number at info@thedailysquare.in.

Can I change or cancel my order?

Email us at info@thedailysquare.in with your order number as soon as you can. If your order hasn't shipped yet, we'll do our best to change or cancel it.

↩ Returns & replacement

What is your return and replacement policy?

You have 14 days from delivery to return a product or get a free replacement. The item should be unused and in its original packaging, with all its parts. Read the full policy.

My product arrived damaged or isn't working. What do I do?

We're sorry! Email us within 14 days of delivery with your order number and clear photos of the issue. An unboxing video helps us sort it out faster. We'll send you a replacement at no extra cost.

How will I get my refund?

Once we receive and check the returned item, we refund you on your original payment method. For Cash on Delivery orders, we refund to the bank account or UPI ID you share with us.

✹ About our products

What kind of products do you sell?

Clever, trending everyday products that make life at home easier, like kitchen gadgets, cleaning tools and self-care devices. Every product is picked for how useful it really is day to day.

Can I suggest a product?

We'd love that! If there's a trending product you wish we had, email us at info@thedailysquare.in. We read every suggestion.

Still have a question?

Write to us at info@thedailysquare.in or use our contact page. We're happy to help.