Refund policy

Returns & Replacement Policy

We want you to love everything you order from The Daily Square. If something isn’t right, you have 14 days from delivery to return it or get a free replacement.

1. Returns

• You can return a product within 14 days of delivery.
• The item must be unused, in its original packaging, with all accessories, manuals and freebies included.
• Once we receive and check the returned item, we’ll process your refund to your original payment method. For Cash on Delivery orders, we’ll refund to the bank account or UPI ID you share with us.

2. Replacements

• If your order arrives damaged, defective or different from what you ordered, we’ll send you a replacement at no extra cost.
• Request it within 14 days of delivery, with your order number and clear photos of the issue. An unboxing video helps us resolve things faster.
• If the same product is out of stock, we’ll offer you a refund instead.

How to request a return or replacement

1. Email us at support@thedailysquare.in with your order number, whether you’d like a return or a replacement, and photos of the item.
2. Our team will review your request and confirm the next steps, including how the item will be collected or sent back.
3. Once approved, we’ll process your refund or dispatch your replacement.

Not eligible for return or replacement

• Items that are used, damaged by misuse, or not in their original packaging.
• Items with missing parts, accessories or freebies.
• Requests made more than 14 days after delivery.

Questions?
We’re happy to help. Write to us at info@thedailysquare.in.